Having a problem with your Serendipity Blackmagic / Megarip / Veripress dongle?
Check our quick links to find a solution.
If you continue having problems or can’t find a solution listed below, please contact Support.
There are two different types of dongles used by Serendipity – Sentinel SuperPro and Serendipity Driverless.
Sentinel SuperPro Serendipity Driverless
SuperPro Sentinel Dongle Users
Dongle error messages (with codes) and how to resolve them
Error message telling me to run “…compat” file for the Server (Version 8+)
Updating a SuperPro Sentinel Dongle with a new code
Sentinel Dongle Driver macOS 10.13.x / 10.14.x / 10.15.x App Security permission
Sentinel Dongle Driver Bug Fix for Windows 10 Feature Update 1803
Server will not run on macOS 10.11 El Capitan
Server will not run on macOS 11.0 Big Sur
Serendipity Driverless Dongle Users
Updating a Serendipity Driverless Dongle with a new code
Rescuing a Serendipity Driverless Dongle
I moved the dongle to a new computer and now the Server won’t start
PDF Download