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Job Image Failure – duplicate job ID

In certain circumstances, users running a Serendipity Blackmagic / Veripress server with one or more additional Cluster Nodes may encounter a job Imaging Failure caused by a duplicate job ID. Duplicate job IDs only occur on rare occasions, caused by … Continue reading

Posted in Blackmagic, Errors, Veripress

Server Email Notifications

Did you know the Serendipity Blackmagic / Megarip / Veripress Server can be configured to send email notifications of system events? Available Notifications cover several categories from critical server or job failures, to remaining printer media messages. When the function is … Continue reading

Posted in Blackmagic, HowTo, Megarip, Veripress

Sentinel Dongle Driver – macOS 10.13.x / 10.14.x App Security permission

Serendipity Blackmagic / Megarip / Veripress users with Sentinel dongles may encounter the following messages when starting the Blackmagic / Megarip / Veripress Server immediately after software installation or after a macOS 10.13.x or 10.14.x Security Update: After a fresh install … Continue reading

Posted in Blackmagic, Megarip, Veripress

Honour Embedded Screening

Serendipity Blackmagic / Megarip 7.1.01+ features an Honour embedded screening function in the Jobticket > Postscript / PDF Options panel. When active, this option extracts the screen angles and frequency (LPI) values embedded in supported Adobe separated postscript files, using … Continue reading

Posted in Blackmagic, HowTo, Megarip, Printing Tagged |

Sentinel Dongle Driver BUG FIX for Windows 10 feature update 1803

The Windows 10 – Feature Update version 1803 caused the Sentinel Dongle Driver used by our legacy Sentinel Superpro Dongles to not work correctly. Sentinel Superpro Dongle users will be unable to start their Serendipity Blackmagic / Megarip / Veripress version 7.1.01 … Continue reading

Posted in Blackmagic, Errors, HowTo, Megarip, Veripress Tagged |

Lab & RGB Spot Colours in PDF files

Serendipity Blackmagic / Veripress 7.1+ feature improved PDF spot colour handling. Lab and RGB special colours defined in PDF files are now recognised and processed using the PDF values when the colours are not listed in the Special Colour Set. PDF … Continue reading

Posted in Blackmagic, Veripress Tagged |

Migrating version 7.0 to a new computer

How do I move an existing Serendipity Blackmagic / Megarip / Veripress 7.0 installation to a new computer? Users may need to move their Serendipity software v7.0 installation to a new computer for different reasons, the most common being a hardware upgrade … Continue reading

Posted in Blackmagic, HowTo, Megarip, Veripress Tagged |

Printer Drivers available via Install Additional Software

Serendipity Blackmagic / Megarip / Veripress (version 6.0+) users are able to download additional software components and supported third party printer screening / HTM drivers directly from Serendipity Software via the Server > Help menu > Install Additional Software option. … Continue reading

Posted in Blackmagic, Megarip Tagged |

Rescuing a Serendipity v7.0 Dongle

In the event a Serendipity v7.0 Dongle is compromised, the software installation license directory has been deleted or has not correctly restored from an update, the following procedures are available to recover the Serendipity dongle and license information. This is … Continue reading

Posted in Blackmagic, HowTo, Megarip, Veripress Tagged |

Serendipity v7.0 USB Dongle

Serendipity Blackmagic / Megarip / Veripress version 7.0+ now utilise a driverless dongle to run the software and provide users with access to licenses, input and output drivers, and features. Existing users can continue to use existing Sentinel SuperPro dongles … Continue reading

Posted in Blackmagic, Megarip, Veripress Tagged |