Troubleshooting Dongles

Having a problem with your Serendipity Blackmagic / Megarip / Veripress dongle? Check our quick links to find a solution. If you continue having problems or can’t find a solution listed below, please contact Support. There are two different types of dongles … Continue reading →

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Posted on April 17, 2020 by mandy

Version 9.1 Now Available

Posted on May 5, 2020 by admin

5th September, 2024 – Serendipity Blackmagic / Megarip / Veripress version 9.1 has been released.

IMPORTANT – Version 9.1 has new minimum operating system requirements, including:

  • Windows 10 (64 bit) and above
  • Windows Server 2016 (64 bit) and above
  • macOS 10.13 High Sierra and above
  • AlmaLinux 9 (64-bit)
  • CentOS 9 (64-bit)
  • Debian 12 (64-bit)
  • Rocky Linux™ 9 (64-bit)
  • Ubuntu 24.04 (64-bit)

Confirm your OS is compatible before upgrading. Visit //www.serendipity-software.com.au/products/system-requirements/version-compatibility for full details.

Some updates include:

  • Dongle-free licensing option for new product purchases of v9.1 and above
  • RGB Process Colour + Spots support added for TIFF, PSD and PDF files
  • Clickable print data and image file links added to the Job Info
  • Support added for new Epson printer drivers.
  • Compatible with macos 15 Sequoia
  • FIPS (Federal Information Processing Standards) enabled Linux systems are now supported.

Further information on enhancements and features can be found in the Blackmagic, Megarip and Veripress release notes.

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EIZO Monitors – installation and setup

Posted on April 22, 2026 by jason

Serendipity Blackmagic / Megarip / Veripress 9.1+  continues EIZO monitor support for colour-managed on-screen Softproofing. The following is a guide to installing and setting up EIZO ColorEdge displays with built-in spectrophotometers for use with your Serendipity product. Connect the Monitor … Continue reading →

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PrintProof

Posted on January 20, 2025 by jason

Serendipity Blackmagic (Soft Proofing Add-on) / Veripress 9.1+ adds a new PrintProof feature, providing extra functionality and utility to job SoftProof previews. When activated, the feature creates a PrintProof preview within jobs, replacing the existing Printed (Rendered) preview.  Opened in … Continue reading →

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How to Activate or Deactivate a Software Dongle License

Posted on October 1, 2024 by mandy

Serendipity Blackmagic, Megarip, and Veripress Version 9.1+ new product sales have the option of using a Software Dongle License instead of a physical dongle to activate the software. Note: This option will only function for those users with a valid Software … Continue reading →

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Working with RGB + Spot colour files

Posted on September 5, 2024 by jason

Serendipity Blackmagic / Veripress 9.1+ adds support for TIFF, PSD including spot colours, or PDF files containing RGB images and spot colours to be processed via an RGB input profile. In the past, when processing RGB TIFF and PSD files … Continue reading →

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Serendipity Client error on macOS 14 Sonoma

Posted on March 27, 2024 by jason

Users installing and running a stand-alone version 9.0 Serendipity Client for the first time on a macOS 14 Sonoma system may find the Client will not start after installation, displaying one or both of the following error messages:- macOS 14 … Continue reading →

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