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Troubleshooting Dongles

Having a problem with your Serendipity Blackmagic / Megarip / Veripress dongle? Check our quick links to find a solution. If you continue having problems or can’t find a solution listed below, please contact Support. There are two different types of dongles … Continue reading

Posted in Blackmagic, Featured, HowTo, Megarip, Veripress

Relocating Serendipity Driverless Dongles

Moving your Serendipity Blackmagic / Megarip / Veripress installation from one computer to another is a relatively straight forward process, but sometimes it’s easy to forget one little detail – the dongle license. Note: This does not apply for any … Continue reading

Posted in Blackmagic, HowTo, Megarip, Veripress

Serendipity Blackmagic / Megarip / Veripress version 8.0+ Sentinel Dongles

IMPORTANT NOTE for existing Sentinel Dongle users upgrading to Serendipity Blackmagic / Megarip / Veripress version 8.0+. As of version 8.0+, legacy Sentinel Dongle users must now start the product Server application using the following executable files:- WINDOWS …/Serendipity/Serendipity Blackmagic/bin/bmagic-compat.exe … Continue reading

Posted in Blackmagic, HowTo, Megarip, Veripress

Sentinel Dongle Driver – macOS 10.13.x / 10.14.x / 10.15.x App Security permission

Serendipity Blackmagic / Megarip / Veripress users with Sentinel dongles may encounter the following messages when starting the Blackmagic / Megarip / Veripress Server immediately after software installation or after a macOS 10.13.x or 10.14.x Security Update: After a fresh install … Continue reading

Posted in Blackmagic, Megarip, Veripress

Sentinel Dongle Driver BUG FIX for Windows 10 feature update 1803

The Windows 10 – Feature Update version 1803 caused the Sentinel Dongle Driver used by our legacy Sentinel Superpro Dongles to not work correctly. Sentinel Superpro Dongle users will be unable to start their Serendipity Blackmagic / Megarip / Veripress version 7.1.01 … Continue reading

Posted in Blackmagic, Errors, HowTo, Megarip, Veripress Tagged |