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Touch Console – Mac OS X settings

Serendipity Blackmagic / Veripress users wishing to use the Touch Console application and touch screen on a Mac OS X platform will need to configure the operating system desktop environment. After installing and calibrating the touch screen and setting it’s … Continue reading

Posted in Applications, Blackmagic, HowTo, Serendipity Client, Veripress

Studio application changes in version 6.0

The Studio application has been updated for Serendipity Blackmagic / Megarip 6.0+. The improved user-friendly interface provides button access to functions previously only available as menu items. The asset and templates area has been reorganised to a more compact size, allowing … Continue reading

Posted in Applications, Blackmagic, Megarip, Serendipity Client Tagged |

Archive (.sdb) Files – opening using Mac OS X Finder or Windows / Linux File Explorer

Serendipity Blackmagic / Megarip / Veripress version 6.0+ adds the ability to open Serendipity Archive (.sdb) files using native operating system contextual (right-click) menus. Opening Archive (.sdb) files On any computer running the Serendipity Client, select a Serendipity Archive (.sdb) file, … Continue reading

Posted in Blackmagic, HowTo, Megarip, Serendipity Client, Veripress Tagged |

Multi-resolution previews in Softproof

Multi-resolution Preview generation is a new feature is available to Veripress and Blackmagic (w/Softproofing Add-On) in version 6.0 When Multi-resolution generation is enabled, the server generates imaged and rendered preview files that include a pre-calculated pyramid of preview images (at … Continue reading

Posted in Applications, Blackmagic, Serendipity Client, Veripress Tagged |

How to Calcheck a Job (version 6.0+)

The following procedure details how to Calcheck (colour verify) a job by attaching a chart to the print, then measuring it via the Calcheck Job option in the contextual (right-click) menu of the QueueManager. Select the Jobticket to be used to … Continue reading

Posted in Blackmagic, HowTo, Megarip, Printing, Serendipity Client, Workbench Tagged |

Configuring N-Colour Media and Paper Profiles for printers with custom ink sets

Serendipity Blackmagic and Megarip 5.4.02 added a new NColour Ink Configuration function allowing users to profile printers loaded with non-standard replacement ink sets. The interface can define a customised printer ink set including ink colours, light inks and device spot … Continue reading

Posted in Blackmagic, HowTo, Megarip, Printing

Installing the Dongle Driver on Mac OS X 10.9.x and above

Serendipity Blackmagic, Megarip and Veripress were affected by a Sentinel dongle driver error that caused an operating system crash when attempting to run the Server on Mac OS X 10.9 and above. A new Mac OS X 10.9+ compatible dongle … Continue reading

Posted in Blackmagic, HowTo, Megarip, Veripress

Serendipity Polling Agent will not install on Windows XP/Server 2003

Users of Serendipity Blackmagic/Veripress 5.4+ will now find that the current version of the Serendipity Polling Agent will not install or start as a service on a Windows XP / Windows Server 2003 system. The reason being, in order to … Continue reading

Posted in Blackmagic, Veripress

Spectrophotometer driver missing from the Instrument drop-down list

My spectrophotometer is missing from the instrument drop-down list. Users may find their spectrophotometer missing from the available instrument driver options in the Lineariser, Spectro, Calcheck and Displays applications or from Workbench Data Types such as Paper Profile. Firstly, check … Continue reading

Posted in Blackmagic, Megarip, Veripress

How to Back Up Database Configurations

All Serendipity Software products have a built-in Archives application to help back-up any saved database configurations. It is highly recommended that a backup is performed after first installation and periodically to avoid any data loss in the event of a … Continue reading

Posted in Applications, Blackmagic, HowTo, Megarip, Veripress