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Canon imagePROGRAF PRO-2000 / PRO-4000 Driver Setup

Canon’s imagePROGRAF PRO-2000 / PRO-4000 (PRO-520 / PRO-540) printers store driver settings, paper type and print mode information internally. Before Serendipity Blackmagic / Megarip can use the printer drivers, this media configuration data needs to be collected from the printer. … Continue reading

Posted in Blackmagic, HowTo, Megarip, Printing, Workbench Tagged |

Printer Drivers available via Install Additional Software

Serendipity Blackmagic / Megarip / Veripress (version 6.0+) users are able to download additional software components and supported third party printer screening / HTM drivers directly from Serendipity Software via the Server > Help menu > Install Additional Software option. … Continue reading

Posted in Blackmagic, Megarip Tagged |

Serendipity v7.0 USB Dongle

Serendipity Blackmagic / Megarip / Veripress version 7.0+ now utilise a driverless dongle to run the software and provide users with access to licenses, input and output drivers, and features. Existing users can continue to use existing Sentinel SuperPro dongles … Continue reading

Posted in Blackmagic, Megarip, Veripress Tagged |

Server will not run – new Mac OS X 10.11 dongle driver

Serendipity Blackmagic /Megarip / Veripress were affected by a Sentinel dongle driver incompatibility that prevented the Server from running on Mac OS X 10.11 El Capitan. A new driver compatible Mac OS X 10.11, 10.10, 10.9 and 10.8.5 has been … Continue reading

Posted in Blackmagic, Megarip, Veripress

Serendipity Updater – Additional Software downloads

Serendipity Blackmagic / Megarip / Veripress (6.0+) features enhanced Serendipity Updater functionality and the ability to download software components and printer screening / HTM drivers directly from Serendipity Software. The first time the Blackmagic/Megarip/Veripress server is run, it runs a … Continue reading

Posted in Blackmagic, Megarip, Serendipity Client, Veripress Tagged |

Pagesetup changes in version 6.0

Existing users upgrading to Serendipity Blackmagic / Megarip / Veripress 6.0 will notice changes to Pagesetups in the Workbench database and the addition of a new Data Type – Jobticket. Jobtickets consist of the configurable options, formerly part of Pagesetup, … Continue reading

Posted in Blackmagic, Megarip, Serendipity Client, Veripress, Workbench Tagged |

Running the Serendipity Agent as an Admin Service

Serendipity Blackmagic / Veripress users in certain Windows operating system environments may find the Serendipity Polling Agent service will not start at login or after installation. A common reason for this is the Windows user account login not having access … Continue reading

Posted in Blackmagic, HowTo, Veripress

Installing the Dongle Driver on Mac OS X 10.9.x and above

Serendipity Blackmagic, Megarip and Veripress were affected by a Sentinel dongle driver error that caused an operating system crash when attempting to run the Server on Mac OS X 10.9 and above. A new Mac OS X 10.9+ compatible dongle … Continue reading

Posted in Blackmagic, HowTo, Megarip, Veripress

Serendipity Polling Agent will not install on Windows XP/Server 2003

Users of Serendipity Blackmagic/Veripress 5.4+ will now find that the current version of the Serendipity Polling Agent will not install or start as a service on a Windows XP / Windows Server 2003 system. The reason being, in order to … Continue reading

Posted in Blackmagic, Veripress

Dongle problems on Mac OS X 10.4.7

This support article has been ported from our blog and is for users of older (pre BM 3.2.01/MR 4.2.01) versions of our software running on Mac OS X 10.4.7. It is not relevant to current version users. On Mac OS … Continue reading

Posted in Blackmagic, Megarip