Blog Archives

Load Output Failed – Notifier Error Message

Posted on July 18, 2013 by jason

A Notifier message stating ‘Load Output Failed’ pops up when I start my Serendipity Client and periodically while the client is running. What causes message? Answer: The message is generated by one or more QueueStatus modules in the client Jobs (or … Continue reading →

Posted in Errors, Serendipity Client | Comments Off on Load Output Failed – Notifier Error Message

Crash Logs on Mac OS X

Posted on July 15, 2013 by jason

If you are running Serendipity Blackmagic/Megarip/Veripress Server or Client on Mac OS X and either of them crash, then it is very useful to get the crash log from the Mac for the application that had the problem. This can … Continue reading →

, , ,
,
Posted in Blackmagic, Errors, Serendipity Client, Veripress | Comments Off on Crash Logs on Mac OS X

Network Ports used by Serendipity products

Posted on July 10, 2013 by jason

Sometimes users may find a stand-alone Serendipity Client is unable to connect to a Blackmagic/Megarip/Veripress Server running on another machine on the network. A common reason for this is a firewall between the Client and the Server. In order to … Continue reading →

, ,
Posted in Serendipity Client | Comments Off on Network Ports used by Serendipity products

Java Error on Mac OS X Lion 10.7

Posted on December 6, 2012 by jason

Users on Mac OS X Lion 10.7 and Mac OS X Mountain Lion 10.8 may encounter a pop up message when they open a Serendipity Client window or Application containing a list of Spectrophotometer instruments, e.g. the Lineariser. The message … Continue reading →

, , ,
Posted in Blackmagic, Errors, Megarip, Serendipity Client, Veripress | Leave a comment

Spectrophotometer driver missing from the Instrument drop-down list

Posted on December 3, 2012 by jason

My spectrophotometer is missing from the instrument drop-down list. Users may find their spectrophotometer missing from the available instrument driver options in the Lineariser, Spectro, Calcheck and Displays applications or from Workbench Data Types such as Paper Profile. Firstly, check … Continue reading →

, , ,
, ,
, , , , ,
Posted in Blackmagic, Megarip, Veripress | Leave a comment