Category Archives: Errors

Articles relating to Error Messages

Sentinel Dongle Driver BUG FIX for Windows 10 feature update 1803

The Windows 10 – Feature Update version 1803 caused the Sentinel Dongle Driver used by our legacy Sentinel Superpro Dongles to not work correctly. Sentinel Superpro Dongle users will be unable to start their Serendipity Blackmagic / Megarip / Veripress version 7.1.01 … Continue reading

Posted in Blackmagic, Errors, HowTo, Megarip, Veripress Tagged |

Load Output Failed – Notifier Error Message

A Notifier message stating ‘Load Output Failed’ pops up when I start my Serendipity Client and periodically while the client is running. What causes message? Answer: The message is generated by one or more QueueStatus modules in the client Jobs (or … Continue reading

Posted in Errors, Serendipity Client

Crash Logs on Mac OS X

If you are running Serendipity Blackmagic/Megarip/Veripress Server or Client on Mac OS X and either of them crash, then it is very useful to get the crash log from the Mac for the application that had the problem. This can … Continue reading

Posted in Blackmagic, Errors, Serendipity Client, Veripress

Java Error on Mac OS X Lion 10.7

Users on Mac OS X Lion 10.7 and Mac OS X Mountain Lion 10.8 may encounter a pop up message when they open a Serendipity Client window or Application containing a list of Spectrophotometer instruments, e.g. the Lineariser. The message … Continue reading

Posted in Blackmagic, Errors, Megarip, Serendipity Client, Veripress

Load Output Failed – Notifier message

I just started my Serendipity Client and get a recurring “Load Output Failed” Notifier message:- I have checked my database and nothing has been deleted. This error message can be misleading. The error is caused when one or more Queuestatus … Continue reading

Posted in Blackmagic, Errors, Megarip, Veripress

AMD Opteron 4100- & 6100-series based machine – Server won’t start

The Blackmagic/Megarip/Veripress Server will not start up on my AMD Opteron 4100- & 6100-series based machine. Blackmagic, Meagrip and Veripress version 5.3 release installations were the first to be affected by this issue. Machines built around these 4-core and 8-core … Continue reading

Posted in Blackmagic, Errors, Megarip, Veripress

Connection Issues – Server Crash Loop

My Server crashes and gives the message “restarting in 10 sec”. This keeps looping and I can’t get my interface up. A job may have become stuck in the imaging folder. Go into the /lib/defaultss.dbd/ssjobs folder and remove the files … Continue reading

Posted in Blackmagic, Errors, Megarip, Veripress

Connection Issues – Linux Repair Disk Prompt

When Linux boots up I get a “Repair Disk Prompt” and the system does not fully boot up. This message means the computer was not shutdown properly and Linux was unable to automatically repair all disks. If prompted for a … Continue reading

Posted in Blackmagic, Errors, Megarip, Veripress

Connection Issues – Windows XP 32-bit

I have a problem starting version 5.3 Serendipity Client for the first time on Windows XP, 32-bit. Users attempting to start up a stand-alone Serendipity Client v5.3 for the first time on Windows XP 32-bit may encounter a deadlock problem … Continue reading

Posted in Blackmagic, Errors, Megarip, Veripress

Connection Issues – Windows Error

I get a Windows error when trying to start my Serendipity Software package: “This application has failed to start because the application configuration is incorrect.” This error message can appear when a Serendipity Software product fails to start successfully on … Continue reading

Posted in Blackmagic, Errors, Megarip, Veripress