Category Archives: Errors

Articles relating to Error Messages

Serendipity Client error on macOS 14 Sonoma

Posted on March 27, 2024 by jason

Users installing and running a stand-alone version 9.0 Serendipity Client for the first time on a macOS 14 Sonoma system may find the Client will not start after installation, displaying one or both of the following error messages:- macOS 14 … Continue reading →

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Epson Printer – Ink Status missing

Posted on August 30, 2023 by jason

Serendipity Blackmagic / Megarip users may sometimes encounter an issue where Epson printer Ink Status, error and firmware information does not display in the QueueStatus module, even when software has been correctly configured as follows: The printer is connected via … Continue reading →

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Output – assigning a Media

Posted on July 26, 2019 by jason

Serendipity Blackmagic / Megarip gives users the option to assign a Media to an Output (printer destination) as part of their print workflow. Why assign a Media to my Output? As a workflow control method and a safeguard against potential paper waste. If a … Continue reading →

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Job Image Failure – duplicate job ID

Posted on March 5, 2019 by jason

In certain circumstances, users running a Serendipity Blackmagic / Veripress server with one or more additional Cluster Nodes may encounter a job Imaging Failure caused by a duplicate job ID. Duplicate job IDs only occur on rare occasions, caused by … Continue reading →

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Sentinel Dongle Driver BUG FIX for Windows 10 feature update 1803

Posted on May 16, 2018 by jason

The Windows 10 – Feature Update version 1803 caused the Sentinel Dongle Driver used by our legacy Sentinel Superpro Dongles to not work correctly. Sentinel Superpro Dongle users will be unable to start their Serendipity Blackmagic / Megarip / Veripress version 7.1.01 … Continue reading →

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