Category Archives: Errors

Articles relating to Error Messages

Output – assigning a Media

Serendipity Blackmagic / Megarip gives users the option to assign a Media to an Output (printer destination) as part of their print workflow. Why assign a Media to my Output? As a workflow control method and a safeguard against potential paper waste. If a … Continue reading

Posted in Blackmagic, Errors, HowTo, Megarip, Printing, Workbench

Job Image Failure – duplicate job ID

In certain circumstances, users running a Serendipity Blackmagic / Veripress server with one or more additional Cluster Nodes may encounter a job Imaging Failure caused by a duplicate job ID. Duplicate job IDs only occur on rare occasions, caused by … Continue reading

Posted in Blackmagic, Errors, Veripress

Sentinel Dongle Driver BUG FIX for Windows 10 feature update 1803

The Windows 10 – Feature Update version 1803 caused the Sentinel Dongle Driver used by our legacy Sentinel Superpro Dongles to not work correctly. Sentinel Superpro Dongle users will be unable to start their Serendipity Blackmagic / Megarip / Veripress version 7.1.01 … Continue reading

Posted in Blackmagic, Errors, HowTo, Megarip, Veripress Tagged |

Load Output Failed – Notifier Error Message

A Notifier message stating ‘Load Output Failed’ pops up when I start my Serendipity Client and periodically while the client is running. What causes message? Answer: The message is generated by one or more QueueStatus modules in the client Jobs (or … Continue reading

Posted in Errors, Serendipity Client

Crash Logs on Mac OS X

If you are running Serendipity Blackmagic/Megarip/Veripress Server or Client on Mac OS X and either of them crash, then it is very useful to get the crash log from the Mac for the application that had the problem. This can … Continue reading

Posted in Blackmagic, Errors, Serendipity Client, Veripress