Blog Archives

Crash Logs on Mac OS X

If you are running Serendipity Blackmagic/Megarip/Veripress Server or Client on Mac OS X and either of them crash, then it is very useful to get the crash log from the Mac for the application that had the problem. This can … Continue reading

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Network Ports used by Serendipity products

Sometimes users may find a stand-alone Serendipity Client is unable to connect to a Blackmagic/Megarip/Veripress Server running on another machine on the network. A common reason for this is a firewall between the Client and the Server. In order to … Continue reading

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Java Error on Mac OS X Lion 10.7

Users on Mac OS X Lion 10.7 and Mac OS X Mountain Lion 10.8 may encounter a pop up message when they open a Serendipity Client window or Application containing a list of Spectrophotometer instruments, e.g. the Lineariser. The message … Continue reading

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Spectrophotometer driver missing from the Instrument drop-down list

My spectrophotometer is missing from the instrument drop-down list. Users may find their spectrophotometer missing from the available instrument driver options in the Lineariser, Spectro, Calcheck and Displays applications or from Workbench Data Types such as Paper Profile. Firstly, check … Continue reading

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How to Back Up Database Configurations

All Serendipity Software products have a built-in Archives application to help back-up any saved database configurations. It is highly recommended that a backup is performed after first installation and periodically to avoid any data loss in the event of a … Continue reading

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