Blog Archives

Network Ports used by Serendipity products

Sometimes users may find a stand-alone Serendipity Client is unable to connect to a Blackmagic/Megarip/Veripress Server running on another machine on the network. A common reason for this is a firewall between the Client and the Server. In order to … Continue reading

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Java Error on Mac OS X Lion 10.7

Users on Mac OS X Lion 10.7 and Mac OS X Mountain Lion 10.8 may encounter a pop up message when they open a Serendipity Client window or Application containing a list of Spectrophotometer instruments, e.g. the Lineariser. The message … Continue reading

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Spectrophotometer driver missing from the Instrument drop-down list

My spectrophotometer is missing from the instrument drop-down list. Users may find their spectrophotometer missing from the available instrument driver options in the Lineariser, Spectro, Calcheck and Displays applications or from Workbench Data Types such as Paper Profile. Firstly, check … Continue reading

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How to Back Up Database Configurations

All Serendipity Software products have a built-in Archives application to help back-up any saved database configurations. It is highly recommended that a backup is performed after first installation and periodically to avoid any data loss in the event of a … Continue reading

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Opened the Touch Console on main screen, now can’t close it

I opened the Touch Console application on my main screen by mistake. Now it takes up the whole screen and I can’t find a way to close it. The Touch Console is a full screen interface and is designed to … Continue reading

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