Blog Archives

Finding the Dongle Serial Number

Posted on July 15, 2013 by jason

All Serendipity software packages require a hardware USB dongle for the Server to run. The dongle’s serial number is printed on the dongle label. However, the dongle will quite often be plugged into a hard to get to USB port, … Continue reading →

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Dongle problems on Mac OS X 10.4.7

Posted on July 10, 2013 by jason

This support article has been ported from our blog and is for users of older (pre BM 3.2.01/MR 4.2.01) versions of our software running on Mac OS X 10.4.7. It is not relevant to current version users. On Mac OS … Continue reading →

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What’s on my Dongle?

Posted on April 9, 2012 by admin

See what options your dongle activates. Continue reading →

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Updating Dongles

Posted on April 9, 2012 by admin

You have purchased a new input filter, output driver or major upgrade for your Serendipity product. It will require that you update your dongle to activate your purchase, Here’s how you do it. Continue reading →

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Dongle Error Messages

Posted on April 7, 2012 by admin

All Serendipity Software products require an active USB product dongle be plugged in to the computer on which the Blackmagic / Megarip / Veripress Server is running. If a Serendipity dongle of the correct version and product type is not … Continue reading →

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