I’m licensed to use Epson and/or Canon printers with my Serendipity Blackmagic/Megarip, but the HTM/printer’s screening drivers are missing.
The Epson HTM (half tone module) and Canon (Printer’s screening) drivers are made up of large sets of look up tables that determine dot selection, screening and ink limiting for jobs sent to printer. These manufacturer created drivers effectively replace the Blackmagic/Megarip Paper Profile for printing.
There are 3 main reasons for the drivers to be missing from your installation.
1. Your Blackmagic/Megarip software was installed or upgraded using an installation package downloaded from the Serendipity Software website. The drivers themselves are very large (up to 2GB) in size. They are not available for download from our website. To access them, you need to install/upgrade from a Serendipity Installation DVD. If you don’t have a copy of the DVD, contact your dealer and ask them to provide you with one. Simply install from the DVD over your current software, the DVD installation process will add the drivers to your software. Your configurations and settings will remain unchanged.
2. Your Blackmagic/Megarip version does not have access to the driver. New drivers are added to the software over successive versions and updates. Check the Release Notes on the Serendipity website:-
//www.serendipity-software.com.au/support/blackmagic/release%20notes
//www.serendipity-software.com.au/support/megarip/release%20notes
or ask your dealer to check whether your version has access to the driver you require. You may need to upgrade your software (using an installation DVD) in order to use to the driver.
3. You are running the 64-bit version or mode of Serendipity Blackmagic/Megarip and the driver is not available in a 64-bit version. Not all Epson HTM and Canon (printer’s screening) drivers are available in a 64-bit version for all supported printer models – this can vary across operating systems. If you know the driver is supported in your software version, you will need to run your software Server and Client 32-bit mode (Mac OS X) or install a 32-bit version (Windows) to allow you to use the driver.