Blog Archives

Jobticket Calcheck Chart does not Print (version 6.0 – 7.1.02)

Posted on June 15, 2015 by jason

A Calcheck Chart has been assigned to the Jobticket using the Print Calcheck option in the Colour Management tab of Jobticket… …but some jobs print without a Calcheck Chart at the bottom. Why? In most circumstances, the chart doesn’t print … Continue reading →

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How To Calculate Size Correction (version 6.0+)

Posted on June 15, 2015 by jason

Size Correction may be used when dimensions of printed jobs do not precisely match the dimensions of submitted files. It is used to compensate for media/paper stretch or printer feed by increasing or decreasing the width and/or height of jobs … Continue reading →

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Black Point Compensation (version 6.0+)

Posted on June 15, 2015 by jason

Users may periodically find that the dark areas of a photographic print appear murky and lacking shadow detail when compared to the digital source image. The Black Point Compensation feature is useful when printing images from large gamut sources such … Continue reading →

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Serendipity product won’t run on Mac OS X 10.9.x Mavericks after an update

Posted on April 9, 2014 by jason

Serendipity Blackmagic / Megarip / Veripress users on Mac OS C 10.9.x Mavericks may encounter a problem running the software after performing an operating system and/or Serendipity software update. PROBLEM After performing either a Mac OS X 10.9.x software update … Continue reading →

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Load Output Failed – Notifier Error Message

Posted on July 18, 2013 by jason

A Notifier message stating ‘Load Output Failed’ pops up when I start my Serendipity Client and periodically while the client is running. What causes message? Answer: The message is generated by one or more QueueStatus modules in the client Jobs (or … Continue reading →

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