Category Archives: Serendipity Client

Articles relating to the Serendipity Client

Black Point Compensation (version 6.0+)

Posted on June 15, 2015 by jason

Users may periodically find that the dark areas of a photographic print appear murky and lacking shadow detail when compared to the digital source image. The Black Point Compensation feature is useful when printing images from large gamut sources such … Continue reading →

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Waiting for Correct Media – QueueManager job status

Posted on July 18, 2013 by jason

Submitted jobs are not printing and are listed in the QueueManager with a status of ‘Waiting for Correct Media’. Why? Answer: The Output queue (printer) to which the jobs are being sent has a Media assigned it different to the … Continue reading →

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Load Output Failed – Notifier Error Message

Posted on July 18, 2013 by jason

A Notifier message stating ‘Load Output Failed’ pops up when I start my Serendipity Client and periodically while the client is running. What causes message? Answer: The message is generated by one or more QueueStatus modules in the client Jobs (or … Continue reading →

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Crash Logs on Mac OS X

Posted on July 15, 2013 by jason

If you are running Serendipity Blackmagic/Megarip/Veripress Server or Client on Mac OS X and either of them crash, then it is very useful to get the crash log from the Mac for the application that had the problem. This can … Continue reading →

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Network Ports used by Serendipity products

Posted on July 10, 2013 by jason

Sometimes users may find a stand-alone Serendipity Client is unable to connect to a Blackmagic/Megarip/Veripress Server running on another machine on the network. A common reason for this is a firewall between the Client and the Server. In order to … Continue reading →

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