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Dongle problems on Mac OS X 10.4.7

This support article has been ported from our blog and is for users of older (pre BM 3.2.01/MR 4.2.01) versions of our software running on Mac OS X 10.4.7. It is not relevant to current version users. On Mac OS … Continue reading

Posted in Blackmagic, Megarip

Java Error on Mac OS X Lion 10.7

Users on Mac OS X Lion 10.7 and Mac OS X Mountain Lion 10.8 may encounter a pop up message when they open a Serendipity Client window or Application containing a list of Spectrophotometer instruments, e.g. the Lineariser. The message … Continue reading

Posted in Blackmagic, Errors, Megarip, Serendipity Client, Veripress

Connection Issues – Windows XP 32-bit

I have a problem starting version 5.3 Serendipity Client for the first time on Windows XP, 32-bit. Users attempting to start up a stand-alone Serendipity Client v5.3 for the first time on Windows XP 32-bit may encounter a deadlock problem … Continue reading

Posted in Blackmagic, Errors, Megarip, Veripress

What’s on my Dongle?

See what options your dongle activates. Continue reading

Posted in Blackmagic, Megarip, Veripress

Updating Dongles

You have purchased a new input filter, output driver or major upgrade for your Serendipity product. It will require that you update your dongle to activate your purchase, Here’s how you do it. Continue reading

Posted in Blackmagic, Megarip, Veripress