Canon imagePROGRAF PRO-2000 / PRO-4000 Driver Setup

Canon’s imagePROGRAF PRO-2000 / PRO-4000 (PRO-520 / PRO-540) printers store driver settings, paper type and print mode information internally. Before Serendipity Blackmagic / Megarip can use the printer drivers, this media configuration data needs to be collected from the printer.

After you have connected the printer to your computer or network, follow these steps when using Serendipity Blackmagic / Megarip driver with the printer for the first time.

  • Open the Workbench application in Blackmagic / Megarip.
  • Select the Output Data Type and create a new Output for your printer.
  • In the Output settings Queue panel, choose the “Canon imagePROGRAF PRO-2000…” or “Canon imagePROGRAF PRO-2000…(Printer’s Screening)” driver from the Output Driver list.
  • Set the printer Status to Active
  • Tick the Monitor Printer Status checkbox to turn status monitoring ON. Note – this step is important, as status monitoring is the method by which Blackmagic / Megarip gathers and stores the printer’s driver settings.
  • In the Destination panel, select the method to be used to connect to your printer, and any relevant connection settings.
  • Save the Output.
Output configuration settings for the Canon PRO-2000 / PRO-4000

Output configuration settings for the Canon PRO-2000 / PRO-4000

  • Wait for about 10-20 seconds to allow the data to be transferred from the printer.

You will now be able to create new Media configurations for your printer, or download them via the online Media Catalogue.

Copying and Updating the driver info

The driver information provided by the printer is stored within your Blackmagic / Megarip software in the …/lib/media folder.

Blackmagic / Megarip will check the printer every 24 hours for updated driver data. An immediate check can be performed by disabling then re-enabling the Monitor Printer Status in your Output.

If you wish to install your software on another machine, the …/lib/media folder can be copied directly into the …/lib/ directory of the new install. This allows immediate Workbench access to the printer driver settings.

The folder is also saved as part of a complete Server Backup, and will be added to Blackmagic / Megarip as part of a Server Restore.

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