Blog Archives

Waiting for Correct Media – QueueManager job status

Posted on July 18, 2013 by jason

Submitted jobs are not printing and are listed in the QueueManager with a status of ‘Waiting for Correct Media’. Why? Answer: The Output queue (printer) to which the jobs are being sent has a Media assigned it different to the … Continue reading →

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Understanding Special Colour Attributes

Posted on July 15, 2013 by jason

Blackmagic and Veripress users have the ability to apply various attributes to special colours in order to simulate actual printed results, especially in the packaging industry. For example a foil which is printed on top is set to a knockout … Continue reading →

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Web Server

Posted on July 15, 2013 by jason

Did you know that both Serendipity Blackmagic, Serendipity Megarip and Veripress have a built-in Web Server? This allows you to access the information about the server and the jobs processing from your own web browser providing you have a network … Continue reading →

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Crash Logs on Mac OS X

Posted on July 15, 2013 by jason

If you are running Serendipity Blackmagic/Megarip/Veripress Server or Client on Mac OS X and either of them crash, then it is very useful to get the crash log from the Mac for the application that had the problem. This can … Continue reading →

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Finding the Dongle Serial Number

Posted on July 15, 2013 by jason

All Serendipity software packages require a hardware USB dongle for the Server to run. The dongle’s serial number is printed on the dongle label. However, the dongle will quite often be plugged into a hard to get to USB port, … Continue reading →

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