Spot Colour plates not separating or printing in Megarip Screen Print

Problem: Spot colours plates in files submitted for printing as screen print separations are not being printed and/or are being amalgamated into CMYK plates. Serendipity Megarip does not have in the capability to process spot colours except as a separated … Continue reading

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Waiting for Correct Media – QueueManager job status

Submitted jobs are not printing and are listed in the QueueManager with a status of ‘Waiting for Correct Media’. Why? Answer: The Output queue (printer) to which the jobs are being sent has a Media assigned it different to the … Continue reading

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Load Output Failed – Notifier Error Message

A Notifier message stating ‘Load Output Failed’ pops up when I start my Serendipity Client and periodically while the client is running. What causes message? Answer: The message is generated by one or more QueueStatus modules in the client Jobs (or … Continue reading

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Understanding Special Colour Attributes

Blackmagic and Veripress users have the ability to apply various attributes to special colours in order to simulate actual printed results, especially in the packaging industry. For example a foil which is printed on top is set to a knockout … Continue reading

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Web Server

Did you know that both Serendipity Blackmagic, Serendipity Megarip and Veripress have a built-in Web Server? This allows you to access the information about the server and the jobs processing from your own web browser providing you have a network … Continue reading

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