Author Archives: mandy

Running the C5 Client

The C5 Client can be used as a streamlined, simplified user-interface for Serendipity Blackmagic and Megarip, offering users an alternative to the standard Serendipity Client. It is installed as part of the Blackmagic or Megarip product package installation. The C5 … Continue reading

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Serendipity Client Configuration

The following information outlines the basic processes required to configure your Blackmagic, Megarip, or Veripress as quickly as possible so you can get started straight away. In order to begin processing jobs, a Media, an Output, and a Pagesetup will … Continue reading

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Troubleshooting Dongles

Having a problem with your Serendipity Blackmagic / Megarip / Veripress dongle? Check our quick links to find a solution. If you continue having problems or can’t find a solution listed below, please contact Support. There are two different types of dongles … Continue reading

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Relocating Serendipity Driverless Dongles

Moving your Serendipity Blackmagic / Megarip / Veripress installation from one computer to another is a relatively straight forward process, but sometimes it’s easy to forget one little detail – the dongle license. Note: This does not apply for any … Continue reading

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How to Back Up Database Configurations

All Serendipity Software products have a built-in Archives application to help back-up any saved database configurations. It is highly recommended that a backup is performed after first installation and periodically to avoid any data loss in the event of a … Continue reading

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