Blog Archives

Installing the Dongle Driver on Mac OS X 10.9.x and above

Posted on December 17, 2013 by jason

Serendipity Blackmagic, Megarip and Veripress were affected by a Sentinel dongle driver error that caused an operating system crash when attempting to run the Server on Mac OS X 10.9 and above. A new Mac OS X 10.9+ compatible dongle … Continue reading →

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Serendipity Polling Agent will not install on Windows XP/Server 2003

Posted on September 26, 2013 by jason

Users of Serendipity Blackmagic/Veripress 5.4+ will now find that the current version of the Serendipity Polling Agent will not install or start as a service on a Windows XP / Windows Server 2003 system. The reason being, in order to … Continue reading →

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Spectrophotometer driver missing from the Instrument drop-down list

Posted on December 3, 2012 by jason

My spectrophotometer is missing from the instrument drop-down list. Users may find their spectrophotometer missing from the available instrument driver options in the Lineariser, Spectro, Calcheck and Displays applications or from Workbench Data Types such as Paper Profile. Firstly, check … Continue reading →

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How to Back Up Database Configurations

Posted on December 3, 2012 by mandy

All Serendipity Software products have a built-in Archives application to help back-up any saved database configurations. It is highly recommended that a backup is performed after first installation and periodically to avoid any data loss in the event of a … Continue reading →

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Posted in Applications, Blackmagic, HowTo, Megarip, Veripress | Leave a comment

Opened the Touch Console on main screen, now can’t close it

Posted on July 25, 2012 by jason

I opened the Touch Console application on my main screen by mistake. Now it takes up the whole screen and I can’t find a way to close it. The Touch Console is a full screen interface and is designed to … Continue reading →

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