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Troubleshooting Dongles
Having a problem with your Serendipity Blackmagic / Megarip / Veripress dongle? Check our quick links to find a solution. If you continue having problems or can’t find a solution listed below, please contact Support. There are two different types of dongles … Continue reading
Version 9.1 Now Available
5th September, 2024 – Serendipity Blackmagic / Megarip / Veripress version 9.1 has been released.
IMPORTANT – Version 9.1 has new minimum operating system requirements, including:
- Windows 10 (64 bit) and above
- Windows Server 2016 (64 bit) and above
- macOS 10.13 High Sierra and above
- AlmaLinux 9 (64-bit)
- CentOS 9 (64-bit)
- Debian 12 (64-bit)
- Rocky Linux™ 9 (64-bit)
- Ubuntu 24.04 (64-bit)
Confirm your OS is compatible before upgrading. Visit //www.serendipity-software.com.au/products/system-requirements/version-compatibility for full details.
Some updates include:
- Dongle-free licensing option for new product purchases of v9.1 and above
- RGB Process Colour + Spots support added for TIFF, PSD and PDF files
- Clickable print data and image file links added to the Job Info
- Support added for new Epson printer drivers.
- Compatible with macos 15 Sequoia
- FIPS (Federal Information Processing Standards) enabled Linux systems are now supported.
Further information on enhancements and features can be found in the Blackmagic, Megarip and Veripress release notes.
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How to Activate or Deactivate a Software Dongle License
Serendipity Blackmagic, Megarip, and Veripress Version 9.1+ new product sales have the option of using a Software Dongle License instead of a physical dongle to activate the software. Note: This option will only function for those users with a valid Software … Continue reading
Posted in Blackmagic, HowTo, Megarip, Software Dongle, Veripress
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Working with RGB + Spot colour files
Serendipity Blackmagic / Veripress 9.1+ adds support for TIFF, PSD including spot colours, or PDF files containing RGB images and spot colours to be processed via an RGB input profile. In the past, when processing RGB TIFF and PSD files … Continue reading
Posted in Blackmagic, HowTo, Serendipity Client, Veripress, Workbench
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Serendipity Client error on macOS 14 Sonoma
Users installing and running a stand-alone version 9.0 Serendipity Client for the first time on a macOS 14 Sonoma system may find the Client will not start after installation, displaying one or both of the following error messages:- macOS 14 … Continue reading
Posted in Errors, HowTo, Serendipity Client
Tagged Version 9.0+
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Epson Printer – Ink Status missing
Serendipity Blackmagic / Megarip users may sometimes encounter an issue where Epson printer Ink Status, error and firmware information does not display in the QueueStatus module, even when software has been correctly configured as follows: The printer is connected via … Continue reading
Posted in Blackmagic, Errors, Megarip, Printing, Serendipity Client
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Angle Rotation – Jobticket / Studio / SoftProof / C5
Serendipity Blackmagic / Megarip / Veripress 9.0 adds a new Angle Rotation feature allowing users to rotate a job by a defined value. This new functionality is available when using the Studio application, when viewing jobs using the SoftProof application, … Continue reading
Posted in Applications, Blackmagic, C5 Client, HowTo, Megarip, Serendipity Client, Veripress, Workbench
Tagged Version 9.0+
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