Blog Archives

Troubleshooting Dongles

Posted on April 17, 2020 by mandy

Having a problem with your Serendipity Blackmagic / Megarip / Veripress dongle? Check our quick links to find a solution. If you continue having problems or can’t find a solution listed below, please contact Support. There are two different types of dongles … Continue reading →

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Job Image Failure – duplicate job ID

Posted on March 5, 2019 by jason

In certain circumstances, users running a Serendipity Blackmagic / Veripress server with one or more additional Cluster Nodes may encounter a job Imaging Failure caused by a duplicate job ID. Duplicate job IDs only occur on rare occasions, caused by … Continue reading →

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Sentinel Dongle Driver – macOS 10.13.x / 10.14.x / 10.15.x App Security permission

Posted on January 30, 2019 by jason

Serendipity Blackmagic / Megarip / Veripress users with Sentinel dongles may encounter the following messages when starting the Blackmagic / Megarip / Veripress Server immediately after software installation or after a macOS 10.13.x or 10.14.x Security Update: After a fresh install … Continue reading →

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Sentinel Dongle Driver BUG FIX for Windows 10 feature update 1803

Posted on May 16, 2018 by jason

The Windows 10 – Feature Update version 1803 caused the Sentinel Dongle Driver used by our legacy Sentinel Superpro Dongles to not work correctly. Sentinel Superpro Dongle users will be unable to start their Serendipity Blackmagic / Megarip / Veripress version 7.1.01 … Continue reading →

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Load Output Failed – Notifier Error Message

Posted on July 18, 2013 by jason

A Notifier message stating ‘Load Output Failed’ pops up when I start my Serendipity Client and periodically while the client is running. What causes message? Answer: The message is generated by one or more QueueStatus modules in the client Jobs (or … Continue reading →

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